Q1: What the terms of payment do you have?
A1: We have various terms for you reference the T/T
Q2: How do you guarantee your quality of E cig?
A2: We have professional engineers and works. Advance machine and sound technology. All these can guarantee the quality.
Q3: Do you have any certification?
A3: Yes! CE, RoHS and so on.
Q4: How about your warranty?
A4: 6 months for disposable e cig or cartridge, 1 year for rechargeable battery or other function components.
Q5: What kind of Battery do you use?
A5: We use Rank A battery from top e-cigarette battery Manufacturers. KIMREE also signs strategic cooperation with the most powerful e-cigarette battery manufacture EVE for high quality battery supply and future e-cig battery development.
Q6: What kind of shipping you use?
A6: We can use DHL, UPS and other express. We can also shipping e-cigarette products by air or by sea. KIMREE is the first e-cigarette manufacture who officially and legal use the name of electronic cigarette for Customs Declaration and Inspection Declaration in China
Q7: How to order from KIMREE?
1. Please tell us the model and quantity of e-cigarette or other requirement to certain sales reprehensive
2. Proforma Invoice confirmation and payment transfer
3. the order production will be arranged upon receipt of your payment.
4. Confirmation of commercial invoice, goods delivery, then tracking number will be sent by email.
5.Good tracking service until you receive them safely.